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Contact Us

If problems persist, please feel free to contact us for additional help:


Send us an email if you need further assistance. We Usually respond within 24 hours:

General Questions

Ordering Assistance


For live, personal assistance, please call:

+ 649 832 2289
(New Zealand)

If you live in the USA, we are approx 5 hours behind California. Call us in the afternoon or late evening your time.

Help FilesMain Help Menu »

Online Ordering Help

Help for people new to buying christian music online

Do you need help ordering online?

Are you new to online ordering?

Taking the first step is the key, so I'm here to help you do just that. -

Follow me through the ordering process...

Help for buying christian music cds or mp3 downloads from our online music store

"The music is wonderful and the order and download process was easy and flawless."
- Joe Earls, Columbus, GA, USA

Personal Help Over the Phone

Firstly, if you really don't want to do this, and would rather someone else take care of it for you, I would love to help.

Just call this number: 649 832 2289 and I'll take care of it from there.

If you get the answer machine please just don't hang up.

Leave a message and I'll be right back.

"Thank you so much for letting me download these songs. I could not afford them otherwise right now. I listened to some of your songs online and they are wonderful. I wanted to download some, but felt reticent to give such a small offering; then finally today, I could not resist it. My heart just resonates with your music."
- Jean Beecher, Queenstown, MD, USA

Placing Your Order Online

It's not difficult, just take it one step at a time.

The online forms tell you what to do, and if you get it wrong the first time you just try again.

You won't mess up your computer or do anything that can't be easily fixed.

"What a beautiful site to be billed from!!! Easy to navigate. Everything had a drop down box for explanation.
Absolutely "idiot proof". Loved it."
- Angie McRobie, Dunedin, New Zealand

Downloading Your Songs

If the product is digital (mp3 downloads as opposed to a physical cd) then you will be able to download all the songs you purchased immediately after making your purchase.

We have excellent help for that too.

To download a song you only have to do 3 things:

1. right click the file

2. choose "save target as" or "save file / link as"

3. choose a folder on your computer to place the file in and download


Try downloading this free song "I will praise your love forever"...


Left click to listen


I will praise your love forever - mp3

Right click to download

For further assistance in downloading click here.

There is absolutely NO RISK Involved

If you're not sure about taking your first step in placing an online order here's something you need to know...
There is absolutely no risk involved. The shopping cart is SAFE and SECURE.
(Refer to the Better Business and McAffee security logos on this site.) More info

Money Back Guarantee

We also offer a guarantee that if you want your money back ... you'll get a full refund, no questions asked.

Discover the music of The Secret Place!
Straight from the heart... and sure to capture yours.

Don't forget, I'm just a phone call away.

Email response within 24 hours:

If you're not sure what product to order, we recommend the Download & Donate offer.
It has a great selection from 6 different albums all varying in style.

For a donation of ANY amount you get 43 songs

Two hours of anointed music at a price YOU CAN afford, because YOU choose the price!


No thanks, I'd rather purchase a physical cd. Help me choose ...

Take me step by step through the ordering process - Click here.