Online Support & Help Files

Help FilesHelp Files

The following files provide answers to most questions you might have concerning ordering or downloading from this site. If you are having difficulty, please read these thoroughly.

Ordering Help

New to Online Ordering?

Advice on Choosing a cd

How To Order - Step By Step Instructions

Ordering Help & FAQs

Purchase Through iTunes

Downloading Help

Downloading 5 FREE Songs

Downloading Albums / Download & Donate

How To Download Files - Step by Step

How To Play MP3s

How To burn to CD

Uploading to MP3 player or Smartphone

Can not Play MP3

Additional Help

Clearing Cookies

Privacy - Cookie Disclosure

Legal FAQs

Podcast Help - How to download

Music Player Help

Partner Info

Patreon Supporters - update billing info

Security & Privacy

Personal AssistancePersonal Assistance

If you still need help, please contact us. We usually respond to email within 24 hours.


For general questions:

For ordering questions / assistance:


For live, personal assistance call:

+ 649 832 2289 (New Zealand)
If you live in the USA, we are approx 5 hours behind California. Call us in the afternoon or late evening your time.

We will be happy to take your order by phone, or talk you through the process of placing your order online.

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